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Mobile App DevelopmentRide Hailing AppTaxi App

2020-12-22

How to develop a Taxi App?

Since the introduction of online cab booking in the traditional taxi market, we have witnessed a huge growth in the taxi, cab, or ride-hailing industry. It has become a very high competitive niche especially due to the popular taxi booking apps like Uber and Ola. There are many businesses and investors who have started to invest in ride-hailing app development and also adopt the same business strategy for more profitable revenue.

If you are also wishing to enter this industry, then you shouldn’t stop reading this article in which we will give you a complete guide on how to develop a taxi app. We will not only tell you to how to develop an app like Uber, but also its cost, and the strategies to beat Uber and gain a market share. Since we are competing with Uber, let’s know more about Uber.

Table of Content

Quick Stats

Uber is the leader of the taxi-booking industry. It has seen great growth over the last 5 years.  Here are some exciting stats about it:

  • The global market value of Uber is $72 billion.
  • In the most recent quarter, Uber generates $12 billion in the gross bookings
  • In the USA only, Uber fulfills 40 million trips within a month

The above stats were just a squib of the Uber.

How to develop a taxi app?

You must know that there is not a single app in taxi apps like Uber, food delivery apps like Zomato, or bus booking apps like Redbus. These are a combination of Passenger or Customer apps, Driver or Food delivery apps, Admin Panel, and Dispatcher Panel. The features, functionalities, UI & UX may be different for each of these apps. The bunch of these apps makes the ecosystem of Taxi app development. Let’s know in detail about each app development.

Passenger App

Our mobile application developers can build iOS & Android taxi booking apps with every required feature and a highly captivating user interface for smooth cab booking through the mobile application. Here are the essential features:

Profile Creation

The passenger would be able to create a profile in a dedicated section where he can manage his details easily.

Verification of Mobile No

To make the app secure, you must verify the users through the OTP verification on their mobile number. You can also send OTP at the time of booking which would be shared to the driver.

Ride Now

The users would be able to book a cab by tapping on the Ride Now or a similar button.

Schedule Ride

This is an advanced feature. The passengers would be able to schedule a ride for future dates and times.

Real-Time ETA

The passengers will get real-time ETA updates for a better journey.

Fare Estimation

Before the final booking, the user can check the fare charge on the basis of pickup location and destination.

Multiple Payment Options

The payment functionality of the app must be highly secure. It should also be user friendly. You must add multiple payment options for the user such as Debit/Credit Cards, UPI, Netbanking, etc.

Notification Alerts

The user will get timely alerts about new offers, promo codes, any updates etc through push notifications, e-mail, or messages.

Tracking Driver

The passengers would be able to track the location of the live location of the cab on a map.

SOS Button

In-app button for the passengers to issue an alert during an emergency situation

Promo Codes

To acquire users initially, you must provide promo codes that passengers can use for lucrative discounts.

Referral Rewards

Referral policy is a great marketing strategy for any app. Give rewards to the users when they referred your app to their kith and kin.

Cancel Trip

It would be easier to cancel a trip however with applicable charges based on the app policies.

Contact Driver

The users should be able to contact the driver through a phone call to coordinate a pickup.

Ride Ratings

The passengers can share feedback for their ride experience. They can give reviews and ratings to the driver.

Trip History

modern Car check Checklist sign Vector illustration icon.

A log of all the rides that happened in past with their details

Favorite Location

Users can markup their regular or favorite location such as Home, Office, College, etc.

Book For Others:

Users would be able to book a ride for their friends & family and can send the ride details to them.

Help & Support

For any query, you must provide 24 x 7 support which is easier to reach.

Driver App

The drivers would be able to receive and accept a request for the ride from the users through the taxi driver app. It will offer a prompt, reliable, and safe driving service to the users. Let’s know the features:

Registration

As the drivers are also not techie, they must offer an easy to registration portal.

Availability Button

A driver can either be available for a ride or mark themselves offline anytime.

Real-Time Requests

Whenever a user will request for a ride the drivers will get notified along with pickup details.

Accept/Reject

The drivers have complete freedom to either accept or reject the rides in a particular time interval.

Trip Information

Drivers will get essential details about their customers for a smooth pick up and drop.

Navigation

In-built Google Maps Integration for best route and navigation.

Contact Passenger

The drivers can call passengers for a smooth pickup.

Start/End Trip

The drivers can start the trip after pickup and end the trip after dropping the passenger.

Earnings Tracking

Drivers can check their complete ride history and daily earnings on the app.

Driver Dashboard

There will be a dashboard for the driver where they will get useful stats and insight of their performance, earnings, ratings, etc.

Rate Customer

The driver rating screen in an Uber app is seen February 12, 2016 in Washington, DC. Global ridesharing service Uber said February 12, 2016 it had raised $200 million in additional funding to help its push into emerging markets.The latest round comes from Luxembourg-based investment group LetterOne (L1), according to a joint statement. / AFP / Brendan Smialowski (Photo credit should read BRENDAN SMIALOWSKI/AFP/Getty Images)

Just like a customer, drivers can also rate and review their customers. They can flag rude or bad customers.

Cancel Booking

The drivers will also have an option to canceling the booking only when it is necessary.

Admin & Dispatcher Panel

The admin & dispatcher panel is the backend of the app from where you would be able to control all the aspects of your taxi booking application. It will be packed with all the necessary features you may require such as:

Secure Login

The access to your admin panel must be highly secure from any modern browser.

Admin Dashboard

There will be a quick dashboard on the admin panel from where you will get all necessary stats and a summary of the app operations and performance.

Manage Drivers

The admin can add or remove drivers, review sign-up requests, set commission rates, etc.

Track Drivers

You would be able to check the fleet at any time and with their live location.

Manage Customers

Can check all the registered users along with their details.

Dispatchers Management

Add & manage operators & dispatchers for handling booking requests.

Manage Vehicles

Cars and vehicle information for better management.

Manage Categories

You can manage the type of cars you are offering such as prime, sedan, etc.

Manage charges

You can set the rate/unit distance, base fare as well as waiting & cancellation charges.

Reporting & Analytics

Reporting & Analytics

Insights on your business operations for smarter decision making

Heat Maps

Check the bookings over a heat map to understand in which region there is high demand and other insights.

Manage Refunds

If customers raise an appropriate query and ask for a refund, then you must be able to refund the amount.

SMS Alerts Settings

Enable/Disable SMS alerts for specific trip events for passengers and drivers.

Business Model Canvas of Uber:






Key Partners
Drivers
Investors
Lobbyists or Supporters
Other Partners:
Specialized Technology Providers
Maps, GPS
Payment
Analytics
Specialized APIs
 
Key Activities
Remove frictions from transactions
Scale beyond critical mass
 
Value Proposition
For Drivers:
Income Generation
Flexible Work Hours
No Boss
Easy to Join
 
For Customers:
Fast Pick-ups
Lower Cost
Fare Estimation
Convenience
Easy Transactions
Rating System
 
Channels
Social Media Channels
Word of Mouth
Local Campaigns
Media
Apps or App Stores
 
Customer Relationships
To Drivers/Riders: Safe, Secure, and fair
Public: Communal or Social Footprint
 
Customer Segments
Drivers
Demographic
Socio-economic
Micro-demographic
Behavioral
Situational
Customer
Usage Patterns
Type of Usage
Demographic
Socio-economic
Micro-demographic
 
Key Resources
Network Effect
Data & Analytics
Apps, Architecture
Venture Capital
Brand
 
Cost Structure
Uber pool driver cost
Legal and Settlement
Lobbying
Technology Development
Customer Acquisition Cost
 
Revenue Streams
Revenue Model: Transaction Fees
Cost Saving To Taxis:
Asset Capital Cost
No License Fees
Employee Entitlements

How much will it cost?

It is better to start developing a taxi booking app with an MVP. In an MVP, you will release a bunch of all the essential features. If you find a great response then you can include advanced features later on. The cost of the app will depend upon the features and functionalities you will include in the app. But if we include even essential features then the time frame can be nearly 740 hours. Here is the breakup:

FeatureEstimation
Maps and LocationGeolocation: 32 hoursCreate a Ride: 35 hoursTrack a Ride: 73 hours
PaymentsPayment Gateway Integration: 60 hoursAdd/Scan a Card: 40 hoursGet price: 14 hours
Profiles & Sign UpSign In & Out: 8 hoursRegistration/ Authorization through social media: 8 hoursThrough mail: 18 hoursThrough Phone Number: 32 hoursProfile Editing: 47 hours
CommunicationPush Notification: 40 hoursSMS integration: 30 hours
Cost Calculating AlgorithmNearly 300 hours
Total737+ hours

Wrapping Up:

A taxi booking app can be a huge hit if developed properly. At Amplework, the best mobile application development company, we can provide you a taxi app solution which is offering features like automatic and manual dispatch, fleet management, real-time tracking, and much more. Let us know your requirements.

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