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Software Maintenance and Support Services for Uninterrupted Business Operations

Our software maintenance and support services ensure that your business stays up-to-date with the latest software versions, security patches, and many more.

Integrate Support and Maintenance with our Software Development Services

At Amplework, we provide budget-friendly, tailored services as a dedicated software maintenance company, ensuring cost-effective solutions for our clients while delivering exceptional value through efficient, reliable support. Let’s discuss the following key services:

Software Development Services
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Integrated Software Solutions

  • Tailored Development.
  • Continuous Monitoring.
  • Adaptive Maintenance.
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Comprehensive Software Development

  • Custom Features.
  • Proactive Resolution.
  • Scalable Support.
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End-to-End Software Support

  • Bespoke Development.
  • Real-Time Monitoring.
  • Flexible Maintenance.

Accomplish Results With Top Software Maintenance Company

Build stable applications with custom software maintenance services that result in 100% business efficiency while enhancing functionalities.

Our Software Maintenance and Support Service Strategies

We expect change only when we move forward to grab something new. Continuous software support and maintenance services are considered essential practices for efficiency enhancements. With the integration of these services, business operations can be more focused on core business functionalities. These strategies are mentioned further.

Adaptive Support & Maintenance

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This type of service is integrated when the working software environment changes. It works on fine-tuning the software application to provide continuous performance. These performance outcomes are optimally aligned with the required conditions to maintain utility and stability.

Corrective Support & Maintenance

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The major changes we can expect with this type of application maintenance service are easy detection and solution of the bugs, which directly work on removing instances that affect the quality of the UX of the application. Along with this, it works on repairing the corrective defects within SOS situations as well as a maintenance practice.

Perfective Support & Maintenance

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This type of software maintenance service works on renovating the software operations to boost overall performance. In other words, this works on uprooting the performance-effective issues with its innovative functionalities for efficiency enhancements.

Preventive Support & Maintenance

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This provides corrective support to the software application with the integration of a re-engineering approach. This effectively works on enhancing the existing operational terminologies with the emergence of required features and weeding out unwanted elements.

Our Maintenance Process Combines Quality & Efficiency

Our tested support & Maintenance processes work to deliver services promptly by maintaining the utmost software quality measures:

Requirement Collection

1

Requirement Collection

We understand our client’s specific software maintenance requirements by analyzing their business needs and functions.

Program Analysis

2

Program Analysis

Our software maintenance team gets a detailed understanding of your existing business programs and their states.

Maintenance Proposal

3

Maintenance Proposal

We work on creating a proposal for the maintenance work required based on the findings of the business analysis.

Team Operations

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Team Operations

Our support & maintenance team incorporates the use of the latest programming languages & frameworks with the latest APIs.

Testing Applications

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Testing Applications

Before releasing, our team members conduct automation as well as manual testing of the applications for effective future support.

Release and Reporting

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Release and Reporting

Once the maintenance work is completed then the application has been tested before release. Reporting involves the measures of continuous monitoring processes.

Key Software We Support & Maintain

When it comes to industry coverage, being a well-experienced organization we cover different mobile app development solutions. That is mentioned further.

Dream it, We’ll Build it

Flexible and customizable engagement models for software maintenance and support that align with your business needs. We develop effective software maintenance and support service solutions for business organizations that work on a result-oriented approach.

Team Management

Team Extension Model for Software Maintenance

The addition of different innovative practices can enhance business processes. And in this team extension with our skilled service providers can be the best option to make your existing operations more efficient.

  • Screenshot 2024-12-02 151405 Scale Up Operations.
  • Screenshot 2024-12-02 151405 Flexibility.
  • Screenshot 2024-12-02 151405 Extended Capabilities.
  • Screenshot 2024-12-02 151405 Diverse Expertise.
Offshore Dedicated Team

Offshore Dedicated Team

We provide flexible software maintenance services for our Clients. For that, they can opt for hourly services for a specific number of hours or opt for monthly payment services. According to the requirements mentioned below.

  • Screenshot 2024-12-02 151405 Hourly Payment Option.
  • Screenshot 2024-12-02 151405 Monthly Payment Schedules.
  • Screenshot 2024-12-02 151405 Services For Multiple Times.
  • Screenshot 2024-12-02 151405 Seamless Integrations.
Time & Resources

Fully Outsourced Maintenance and Support

You can completely outsource your project with our profound maintenance and development support services. In this fully outsourced system, we work on making transformations according to the client’s needs.

  • Screenshot 2024-12-02 151405 Budget Solutions.
  • Screenshot 2024-12-02 151405 Transparency.
  • Screenshot 2024-12-02 151405 Fair Calculations.
  • Screenshot 2024-12-02 151405 Eliminate Overheads Costs

Key Tech-Stack for Software Maintenance

Being technically advanced, we ensure to deliver solutions that are formed with accurate tech stacks. The key techniques required for making maintenance solutions are mentioned furthe

Track Code level changes for parallel Development | merging and rollback

Integrate Developed Code Frequently

Containerize application in a specific environment

Define the target deployment environment

Test | Diagnose application performance

Roles in Our Software Maintenance Teams

We keep on adding feathers to our software maintenance journey. And for that, we make sure to add different service assets to our teams. Some of these responsible roles are mentioned below.

Application Support Engineers

  • They monitor technicalities.
  • They ensure technical support.
  • Troubleshooting of software functions.
  • Providing maintenance user consultancy.
Support Engineers

Software Developers

  • Code & database fixes.
  • New components & features.
  • Customizations & integrations.
  • Performing different unit testing.
Software Developers

Program Test Engineers

  • Manual & automated tests.
  • Testing & validating software.
  • Integrating new changes.
  • Software security operations.
Program Test Engineers

DevOps Engineers

  • Managing physical & virtual services.
  • Configuring & optimizing cloud services.
  • Solving infrastructure tech issues.
  • Automating the update and evaluation part.
DevOps Engineers

What is the Difference Between Software Maintenance and Support?

These are the two major aspects of software development services that help in making the software future-secured. Maintenance services are defined as a proactive practice that involves scheduled activities for resolving non-urgent issues or some pre-planned improvements. Support service is defined as a reactive practice that involves handling urgent issues or problems that can lead to software harm and result in downtime. These differentiating terms can become valuable assets for your business so choose wisely.

Frequently Asked Questions

Mobile App & Web Development Company

Mobile App Development Company

Amplework provide customized app development services. Such as a user-centric approach, secure application, and smooth integration. We hold an ideology of treating everyone at the same level which leads us to create unique solutions for every consumer in respect to their targeted audience.

There are 4 specific types of software support and maintenance strategies.

  1. Adaptive maintenance,
  2. Perfective maintenance,
  3. Corrective maintenance
  4. Preventive maintenance

These types are used differently as per their usage.

For example: adaptive maintenance is being used to upgrade platforms and tackle new operating systems. While perfective maintenance is being used for the recasting of elements, functionalities, and technologies to improvise existing software performance.

The major objective behind the integration of software maintenance services in software engineering is to make modifications and update the software applications. Both these processes take place after deployment to fix bugs and improve system performance.

The beneficial terms we can expect with these software services are:

  • Security
  • Cost-effectiveness
  • Software Optimization
  • You need to identify the root cause of support & maintenance issues that your employer is experiencing.
  • There must be particular applications or systems that need to be monitored through proactive measures.
  • However, if you are unable to detect the root cause of issues then our project managers can support you in the identification process.
  • Reproduction of the problems in a controlled software environment.
  • Debugging the problems.
  • Fixing of problem.
  • Testing of solutions.

Generally, a new application is released after traveling through all kinds of software testing stages. However, when traffic starts floating to an application then you need software maintenance services for effectively managing traffic. The software app development companies can look forward to involving the cost of maintenance and support within the development process. Not involving this practice can make the software obsolete and majorly useless over time.

Artificial Intelligence holds the power to completely revolutionize the field of software maintenance and support services. With this approach software maintenance companies can work towards enhancing their operations and optimizing their business solutions. In such technical advancement, we can expect different AI applications to improve the maintenance strategy of any software development company.

  1. AI-Powered Predictive Maintenance
  2. Automated Inventory Management
  3. Advanced Voice TRanscriptions
  4. AI-enabled Standard Operating Procedures
  5. AI-Driven Anomaly Detection

The cost of IT support and maintenance varies on different aspects. One of these is to take the managed IT services or opt to hire an in-house team. Along with this, software maintenance & support costs depend on multiple factors such as user count, tenant expectations, software formation timeframe, resources utilized in software development, consideration of maintenance issues at the right time, and budget expectations. While considering all of these the average cost of these software maintenance services varies from $5000-$50,000+. It can exceed taking into consideration these factors.

The key objective of software maintenance in the software development process is to perform modification and upgradation. The key elements of this process are mentioned further below.

  1. Servicing
  2. Alignment
  3. Installation
  4. Inspection
  5. Adjustments
  6. Calibrations
  7. Testing
  8. Upgradation
  9. Instant Reports
  10. Overall Analysis

Our software maintenance service process involves modification, upgradation, repair, and enhancements of software systems after deployment. We perform many tasks under this service such as bugs and glitch removal, performance monitoring, design improvement, documentation, application maintenance, modifications, etc.

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